B2B Marketing - Are you ready to deliver "Instant Gratification" to your customers? - SMB Event Series

Our customers are like us. At home, they shop on Amazon, Ebay, Walmart… They expect the same level of service at work. The fact is that, for most of us in industrial or B2B, it takes too long, and it is too complicated to get a simple quote…

One simple data point for your consideration: Saving a single day on response time improves conversion rates by 30%!

Over the past year, Instant Gratification has accelerated from a trend to watch pre-COVID to a key feature of successful businesses that's here to stay. It's much more than a sales and marketing gimmick and requires companies to rethink all aspects of their internal and customer-facing operations.

During this presentation, we will:

• Define what Instant Gratification is and what it means to Industrial/B2B companies,
• Understand why we need to act now to stay relevant,
• Review some practical examples on what can be done relatively quickly to get there.

For further information, read the white paper

Presenter:

Francois Gau, CEO of Levy Industrial